Insert or Remove SIM & Memory Card

In this tutorial, you will learn how to:

• Locate SIM tray

• Insert or remove SIM and microSD card

• Format the SD card

A No SIM notification will be displayed in the Notification bar of the lock screen when there is no SIM card in the device.

Locate SIM tray

The SIM & microSD tray is located on the upper left side of the device. To insert a SIM or microSD card, insert a SIM tool into the small hole to eject the SIM & microSD tray.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen, swipe down from the Notification bar, then select the  Settings icon > scroll to and select Battery and device care > select Storage > Swipe left to SD card >  Menu icon > Unmount. 

Insert or remove SIM and microSD card

Insert the Nano SIM card into the SIM tray with the gold contacts facing up and the notched edge in the bottom right. Gently press the SIM card in until it clicks into place.

Insert the microSD card into the back of the SIM tray with the gold contacts facing up and the notched edge on the upper right. Gently press the microSD card in until it clicks into place.

Format the SD card

1. Swipe down from the Notification bar, then select the  Settings icon.

2. Scroll to and select Device care, then select Storage.

3. Swipe left to show the SD card info.

4. Select the  Menu icon, then select Format. Select Format again to confirm.

Storage

Internal Memory: Up to 128GB

External Memory: Up to 1TB