Block or Unblock Messages
Which device do you want help with?

Block or Unblock Messages

Block messages from your device.


INSTRUCTIONS & INFO

In this tutorial, you will learn how to:

 

• Block messages
• Unblock messages
• Block unknown numbers
• Enable or disable spam protection

Block messages

1. From the home screen, select the messages   Messages app.

2. Select the desired message thread. 

Image 1

3. Select the  Menu icon, then select Details. 

Image 2 
 

4. Select Block & report spam. If desired, select the Report spam checkbox to have the number reported to Google. Select OK to confirm. 

Image 3 
 

 


 

Unblock messages

1. To remove a number from the Blocked numbers list, from the Messages app, select the  Menu icon > Spam & blocked >  Menu icon > Blocked numbers.

Image 4  

2. Select the X icon next to the desired number to unblock. Select Unblock to confirm.

Image 5

 


 

Block unknown numbers

From the blocked numbers screen, select the Unknown switch.

Image 6 
 

 


 

Enable or disable spam protection

1. Enabling spam protection helps protect you from spam texts in the Messages app by notifying you if a text is coming from a suspected spammer. From the Messages app, select the Account icon, then select Messages settings. 

Image 7  

2. Select Spam protection, then select the Enable spam protection switch to enable or disable as desired. 

Image 8

Did you get the help you needed?