In-Call Options
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In-Call Options
Learn what features are available while on an active call.
INSTRUCTIONS & INFO
In this tutorial, you will learn about the actions available from the active call screen as well as how to:
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• Active call screen options
• Hold/resume call
• Access the home screen during a call
• Return to an active call
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Active call screen options
While on an active call, the following options are available:
• ADJUST CALL VOLUME: Press the Volume buttons on the left side of the device.Â
• MUTE/UNMUTE: Select the Mute icon.
• SHOW/HIDE KEYPAD: Select the Keypad icon.
• ENABLE/DISABLE SPEAKER PHONE: Select the Speaker icon.
• ADD CALL: Select the Add Call icon and follow the prompts. For information about conference calls, see the Conference Calling tutorial.
• CONVERT THE CALL TO FACETIME: Select the FaceTime icon.
• END CALL: Select the End call icon.
• MUTE/UNMUTE: Select the Mute icon.
• SHOW/HIDE KEYPAD: Select the Keypad icon.
• ENABLE/DISABLE SPEAKER PHONE: Select the Speaker icon.
• ADD CALL: Select the Add Call icon and follow the prompts. For information about conference calls, see the Conference Calling tutorial.
• CONVERT THE CALL TO FACETIME: Select the FaceTime icon.
• END CALL: Select the End call icon.
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Hold/resume call
Adding a call will automatically place your current call on hold. While on a conference call, select Swap to change which call is put on hold.
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Access the home screen during a call
While in an active call, swipe up from the bottom of the screen to access the home screen.
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Return to an active call
Select the Active call bar on the Dynamic Island at the top of the screen.
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Note: If your iPhone does not have Dynamic Island (iPhone 14 or higher), select the green Active call bar at the top of the screen.