Wi-Fi Calling
Which device do you want help with?
Change device

Wi-Fi Calling

Use your Wi-Fi connection to talk and text when cellular coverage is limited or unavailable.

INSTRUCTIONS & INFO

Prenote info

To use Wi-Fi Calling you'll need a Wi-Fi Internet connection and a postpaid AT&T wireless account provisioned with HD Voice. Certain restrictions, requirements or limitations may apply. Visit About Wi-Fi Calling or att.com/wificalling for more details.

In this tutorial you will learn how to:

 

• Turn on Wi-Fi calling
• Use Wi-Fi calling
• Use Wi-Fi calling with Dual SIM

 

Turn on Wi-Fi calling

1. From the home screen, select the settings app Settings app.

Note: Wi-Fi calling is turned off by default.

2. Select Cellular, then select Wi-Fi Calling. Select the off switch Wi-Fi Calling on This iPhone switch. 

Note: Alternately, from the settings screen, scroll to and select Phone > select Wi-Fi calling > off switch Wi-Fi Calling on This iPhone switch.

Image 1

3. Select Enable.

Image 2

4. Review the Important Information prompt, then scroll to and select Continue. Enter your Emergency 911 Address, then select Verify address.

Image 3

5. Select Update Emergency Address to change your address.

Note: To turn off Wi-Fi Calling, from the Wi-Fi Calling screen, select the on switch Wi-Fi Calling on This iPhone switch.

Image 4

 

 

Use Wi-Fi calling

Making a call is the same whether on cellular or Wi-Fi. From the home screen, select the phone app Phone app. Dial the desired number, then select the Call icon.  

Image 5

 

 

Use Wi-Fi calling with Dual SIM

With Dual SIM enabled, from the Cellular screen select the desired line > Wi-Fi Calling > ensure the switch Wi-Fi Calling on This Phone switch is in the On position. 

Image 6

From the phone screen, select the current line, then select the desired option.  

Image 7

Did you get the help you needed?