Transfer Photos & Videos
Which device do you want help with?

Transfer Photos & Videos

Learn how to transfer photos and videos to or from your device and a computer.


INSTRUCTIONS & INFO

In this tutorial, you will learn how to:
 

• Transfer media to or from a PC
• Transfer media to or from a Mac

 

Transfer media to or from a PC

1. With the device powered on, insert the USB-C end of the USB-C cable into the port on the right side of the device. Insert the USB end of the USB-C cable into an open port on the computer.

Image 1  

2. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System notification.

Image 2  

3. Select Transferring files or Transferring images.

Image 3  

4. From your PC, click the File Explorer icon then click This PC.

Image 4  

5. Open the newly connected device drive, then navigate to the desired folder.

Image 5  

6. Drag and drop files to/from the device drive to transfer.

Image 6  

 


 

Transfer media to or from a Mac

1. You need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.

Image 7  

2. With the device powered on, insert the USB-C end of the USB-C cable into the port on the right side of the device. Insert the USB end of the USB-C cable into an open port on the computer.

Image 8  

3. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System notification.

Image 9  

4. Select Transferring files or Transferring images.

Image 10  

5. Once the phone is connected to the computer, the Android File Transfer app will open automatically. Select the desired folder to transfer files to/from.

Image 11  

6. Drag and drop the desired files to/from the device to transfer.

Image 12  


Did you get the help you needed?