Insert or Remove SIM & Memory Card
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Insert or Remove SIM & Memory Card

Get instructions about how to install or remove a SIM or memory card for your device.

INSTRUCTIONS & INFO

Prenote info

MicroSD/memory cards expand the storage capacity of device and are sold separately. This device can use a microSD card up to 1TB.

In this tutorial, you will learn how to:
 

• Locate SIM tray
• Insert or remove SIM and microSD card


The no sim icon No SIM icon will be displayed in the Notification bar when there is no SIM card in the device.

 

Locate SIM tray

The SIM tray is located on the top right of the device. To insert a SIM or microSD card, insert a SIM tool into the small hole to eject the SIM tray.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen swipe down from the Notification bar, then select the settings icon Settings icon > scroll to and select Device care > select Storage > swipe left to SD card > select the menu Menu icon > Unmount.

Image 1 

 

Insert or remove SIM and microSD card


Image 2 
 

• The Nano SIM slot is located on the front of the SIM tray. Insert or remove the Nano SIM card into or from the SIM tray with the gold contacts facing up and the notched edge in the lower left. Gently press the SIM card in until it clicks into place.
• The microSD card slot is located next to the SIM tray. Insert or remove the microSD card into or from the SIM tray with the gold contacts facing up and the notched edge on the lower right. Gently press the microSD card in until it clicks into place.

 

Storage

Internal Memory: Up to 256GB
External Memory: Up to 1TB

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