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Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.


INSTRUCTIONS & INFO

Prenote info

This device is available with 128GB of internal memory and the option to add a MicroSD card (sold separately) up to 1TB.

In this tutorial, you will learn how to:

 

• View available storage 

• Free up storage 

• Remove unused apps

• Clear app data

• Add storage

 

 

View available storage

1. Swipe down from the Notification bar, then select the  Settings icon.

 

2. Scroll to and select Device care, then select Storage.

 

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3. Available internal storage will be shown.

 

Note: External memory will only be displayed when there is a memory card in your device. To view external memory, from the Storage screen, swipe left from internal storage to view SD card storage.

 

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Free up storage

1. To delete unwanted Images, Videos, Audio, Documents and Apps, from the Storage screen, select the desired field.

 

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2. Navigate to and select and hold the desired media, then select the delete icon Delete icon. Select Move to Trash to confirm.

 

Note: From the Battery and device care screen, select Memory > Clean now to free up space and optimize available memory.

 

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Remove unused apps

1. From the Settings screen, scroll to and select Apps then select the desired app.

 

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2. From here, you may Uninstall or Force stop the app.

 

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Clear app data

1. From the desired app's App info screen, scroll to and select Storage

 

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2. Select Clear data or Clear cache.

 

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Add storage

Purchase an SD card or download a cloud storage app from the play Play Store

 

Note: For information on storing data to a memory/microSD card, visit the Backup & Restore with a Memory Card tutorial.


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