Learn how to troubleshoot apps by clearing the app cache, force stopping an app, checking for updates, removing an app, and reinstalling.
In this tutorial, you will learn how to:
• Clear app cache
• Force stop an app
• Check for app updates
• Remove an app
• Reinstall an app
1. Swipe down from the Notification bar with two fingers, then select the Settings icon.
2. Scroll to and select Apps > See all apps > desired app > Storage & cache > select Clear cache.
From the App info screen, select the desired app then select Force stop.
Note: You will be prompted to select OK to confirm.
From the home screen, select the Play Store app > Account icon > Manage apps & device > Updates available > select Update next to the desired app or select Update all to download all available app updates.
From the desired app page in the Play Store, select Uninstall.
Note: You will be prompted to select OK to confirm.
From the desired app page in the Play Store, select Install.