<h3><strong><span class="type-base">Freedom to choose what&rsquo;s best for you</span></strong></h3>

<h3><span class="type-sm type-base">Our best deals for new and existing customers. On any smartphone. Your choice of plans. Only at AT&amp;T.</span></h3>

<h5><span class="type-xs">Offers vary. Restrictions may apply.</span></h5>

<h5><strong><a class="type-sm color-white" href="http://www.att.com/why-att/" style="color: white">Learn More<span><svg fill="none" height="16" viewbox="0 0 16 8" width="16" xmlns="http://www.w3.org/2000/svg"><rect fill="white" fill-opacity="0.01" height="16" width="16"></rect><path clip-rule="evenodd" d="M6.18535 12.4934L5.02612 11.3011L8.20922 7.99341L5.02612 4.68576L6.18535 3.49341L10.5217 7.99341L6.18535 12.4934Z" fill="white" fill-rule="evenodd"></path></svg>&nbsp;</span></a></strong></h5>


<h3><strong><span class="type-base">U-verse TV community forums</span></strong></h3>

<h3><span class="type-sm type-base">Get help answering your questions from a community of users.</span></h3>

<h5><u><a class="type-sm color-white" href="https://forums.directv.com/categories/uverse-tv/5def9460238f4a196321de08" style="color: white">Go to the U-verse TV forums</a></u></h5>


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Confirmed! We’ll see you in [[APPT_DATE]] days. Need to reschedule? Contact us via chat, if available, or call us at 800.288.2020.

<ul>\\n<li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li>\\n<li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li>\\n<li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li>\\n</ul>\\n

<ul>\\n<li>Your AT&T Right To You expert will call you to coordinate your delivery.</li>\\n<li>They’ll keep socially distant throughout delivery and setup.</li>\\n<li>Experts pass daily health checks. They also wear a mask and gloves.</li>\\n<li>Our team will clean all work surfaces.</li>\\n</ul>\\n

<ul><li>The account owner must be present with a government-issued photo ID to accept delivery and complete setup. Keep in mind, if the account owner isn’t available when we visit, we’ll send you a link to reschedule.</li><li>Be sure to have an HDMI connected to your TV and an open power outlet near the TV.</li><li>You’ll need your DIRECTV STREAM username and password. For a better experience, please have the details for your Google account or media player (like Apple TV) handy.</li></ul>

<ul><li>Your expert will call you to coordinate your delivery.</li><li>They’ll keep socially distant throughout delivery and setup.</li><li>Experts pass daily health checks. They also wear a mask and gloves.</li><li>Our team will clean all work surfaces.</li></ul>

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We’ll bury the wire at your location by [DAY], [DATE]. In many cases, we’ll complete the work before this date. If our technician has access to the wire outside, you won’t need to be home. 

FYI: If the ground is frozen, we may have to reschedule

We've put your new wire in the ground. If you still see a wire, we have a tech scheduled to connect it and remove any temporary wires. This work will be outside, and you don't need to be home.

You’re all set. We’ve buried the wire at your location. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We didn’t complete burying the wire as quickly as we hoped. We’re working to finish as soon as we can. If you have questions, call our Buried Wire Center at 800.924.9420. We’re open Monday through Friday, 7:00 a.m. to 4:30 p.m. CT.

We'll be out soon to bury a wire at your location. If our technician has access to the wire outside, you won't need to be home.

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https://services.att.com/kmservices/v2/contents/000096723?app-id=idpui

<p>In this tutorial, you will learn how to:<br> </p>
<p style="padding-left: 30px;">• Block messages<br>• Unblock messages<br>• Block unknown numbers<br><br> </p>
<h2>Block messages</h2>
<div style="padding-left: 30px;">1. From the home screen, select the <img alt="messages" height="20" src="https://www.att.com/devicehowtomedia/image/inline_images/os13/samsung/messages_app.png" width="20"></img> <strong>Messages app</strong>.<br><br>2. Select and hold the desired <strong>message thread</strong>. <br> </div>
<div style="padding-left: 30px;"><img src="https://www.att.com/devicehowtomedia/image/att_vista/os13/9006146_01.jpg" alt="Image 1" title="Image 1"></img></div>
<div style="padding-left: 30px;"> </div>
<div style="padding-left: 30px;">3. Select the <img alt="block icon" height="20" src="https://www.att.com/devicehowtomedia/image/inline_images/os12/emblem/block_icon.png" width="20"></img> <strong>Block icon</strong>. Select the <strong>Report spam checkbox</strong> to have the number reported to Google, then select <strong>OK</strong> to confirm.<br> </div>
<div style="padding-left: 30px;"><img alt="Image 2" src="https://www.att.com/devicehowtomedia/image/att_vista/os13/9006146_02.jpg" title="Image 2"></img></div>
<p> </p>
<hr></hr>
<p> </p>
<h2>Unblock messages</h2>
<div style="padding-left: 30px;">1. To remove a number from the Blocked numbers list, from the Messages app, select the <img alt="menu" height="20" src="https://www.att.com/devicehowtomedia/image/inline_images/menu_LINES.png" width="20"></img><strong> Menu icon</strong>,<strong> </strong>then select <strong>Spam &amp; blocked</strong>. Select the <img alt="" height="20" src="https://www.att.com/devicehowtomedia/image/inline_images/menu_DOTS.png" width="20"></img> <strong>Menu icon</strong>, then select<strong> Blocked numbers</strong>.</div>
<div style="padding-left: 30px;"><br><img alt="Image 3" src="https://www.att.com/devicehowtomedia/image/att_vista/os13/9006146_03.jpg" title="Image 3"></img><br><br>2. Select the <strong>X symbol</strong> next to the desired contact or number, then select <strong>Unblock</strong>.<br><br><img alt="Image 4" src="https://www.att.com/devicehowtomedia/image/att_vista/os13/9006146_04.jpg" title="Image 4"></img></div>
<p> </p>
<hr></hr>
<p> </p>
<h2>Block unknown numbers</h2>
<div style="padding-left: 30px;">From the Blocked numbers screen, select the <strong>Unknown switch</strong>.<br><br><em>Note: Alternatively, from the home screen, select the </em><img alt="null" src="https://www.att.com/devicehowtomedia/image/inline_images/os11/emblem/phone_app.png" style="max-width: 258.7265625px;" title="null"></img><em> <strong>Phone app</strong> &gt; <img alt="menu" height="20" src="https://www.att.com/devicehowtomedia/image/inline_images/menu_DOTS.png" width="20"></img> <strong>Menu icon</strong> &gt; <strong>Settings</strong> &gt; <strong>Blocked numbers</strong> &gt; <strong>Unknown switch</strong>.</em><br> </div>
<div style="padding-left: 30px;"><img alt="Image 5" src="https://www.att.com/devicehowtomedia/image/att_vista/os13/9006146_05.jpg" title="Image 5"></img></div>

Block or Unblock Messages

Block messages

Unblock messages

Block unknown numbers

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