Access Voicemail

In this tutorial, you will learn how to:

• Access & listen to a voicemail
• Access voicemail options

 

When a new voicemail is received, the  Voicemail icon will appear in the Notification bar.

ACCESS: From the home screen, swipe up from the center of the screen to access the Apps tray, then scroll to and select the  Visual Voicemail app.

 

Note: Alternatively, you can check your voicemail messages by selecting the  Phone app from the home screen > select and hold the 1 key > if prompted, enter your voicemail password > follow the prompts to listen to your messages.

LISTEN: Select the desired voicemail message.

 

Select the corresponding icon.

 

• CALL BACK: Select the Phone icon to call back the phone number.
• PLAY/PAUSE: Select the Play icon to play the message. Select the Pause icon to pause the message.
• DELETE: Select the Delete icon to delete a voicemail.
• SPEAKER: Select the Speaker icon to enable or disable speaker mode.

ADDITIONAL OPTIONS: Select the  Menu icon, then select the desired option.


 

• SHARE: Select Share to share the voicemail.
• SAVE: Select Save to save the voicemail to your device.

Note: View Access voicemail messages for tips to manage your voicemail. Visit Troubleshoot Voicemail for solutions to common voicemail problems.