Back up & Restore with a Computer

1. With the device powered on, insert the USB-C end of the USB-C cable into the port on the bottom of the device. Insert the USB end of the USB-C cable into an open port on the computer.

 
 

2. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop down menu > Charging notification > scroll to and select File Transfer or PTP.

 
 

3. Click the File Explorer icon, then click This PC.

 
 

4. Click the device name, then navigate to the desired folder.

 

5. Drag and drop files to/from the device drive to transfer.

 

 

1. You need the Android File Transfer app to facilitate communication between your device and a Mac computer. Download and install the Android File Transfer app.

 

2. With the device powered on, insert the USB-C end of the USB-C cable into the port on the device. Then insert the USB end of the USB-C cable into an open port on the computer.
 

 
 

3. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop down menu > Charging notification > scroll to and select File Transfer or PTP.

 

 

4. Once the phone is connected to the computer, the Android File Transfer app will open automatically. Select the desired folder to transfer files to/from.

 

5. Drag and drop the desired files to/from the device to transfer.