Insert or Remove SIM & Memory Card
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Insert or Remove SIM & Memory Card

Get instructions about how to install or remove a SIM or memory card for your device.
INSTRUCTIONS & INFO

Prenote info

MicroSD/memory cards expand the storage capacity of the device and are sold separately. This device can use a microSD card up to 2TB.

In this tutorial, you will learn how to:

 

• Locate SIM tray
• Insert or remove SIM & microSD card
 

The No SIM icon will be displayed in the Notification bar when there is no SIM card in the device.
 

 

Locate SIM tray

The SIM tray is located on the top left side of the device. To insert a SIM or microSD card, insert a SIM tool into the small hole to eject the SIM & microSD tray.

Note: To prevent data corruption, it is recommended to unmount your memory card before removing it. To unmount your memory card, from the home screen, swipe down from the Notification bar with two fingers > settings Settings icon > Storage > dropdown icon > SD card >  Menu icon Menu icon > Eject.

Image 1
 

 

Insert or remove SIM & microSD card

Image 2

 

• Insert or remove the Nano-SIM card into the SIM tray with the gold contacts facing down and the notched edge on the top left. Gently press the SIM card in until it clicks into place.
• Insert or remove the microSD card into the SIM tray with the gold contacts facing down and the notched edge on the bottom right. Gently press the microSD card in until it clicks into place.
 

 

Storage

Internal Memory: Up to 128GB
External Memory: Up to 2TB

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