Available Storage
Which device do you want help with?
Change device

Available Storage

Learn how to check available device storage, free up memory, remove unused apps, or clear app data.
INSTRUCTIONS & INFO

Prenote info

This device is available with 128GB of internal memory and the option to add a MicroSD card (sold separately) up to 2TB. Purchase an SD memory card to expand your device memory.
In this tutorial, you will learn how to:
 
• View available memory
• Free up memory
• Remove unused apps
• Clear app data
• Add storage
 
 

View available memory

1. Swipe down from the Notification bar with two fingers, then select the  Settings icon.
 
2. Scroll to and select Storage. Available storage will be displayed.

Note: If a SD card is not installed, you will automatically be brought to the Internal shared storage screen.
 
Image 1
 


Free up memory

From the Storage screen, select the desired storage location. Navigate to, then select and hold the desired content. Select the  Delete icon.

Note: Select Move file(s) to Trash to confirm.
 
Image 2
 


Remove unused apps

From the Settings screen, scroll to and select Apps > See all apps > select the desired app. From here, you may Uninstall or Force stop the app.
 
Image 3
 


Clear app data

From the Settings screen, scroll to and select Apps > See all apps > desired app > Storage & cache > Clear storage or Clear cache.
 
Image 4
 


Add storage

Download a cloud storage app from the play Play Store or insert a microSD card up to 2TB (sold separately).

Did you get the help you needed?