Software update for the AT&T Motivate 2 (EA211002)
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Software update for the AT&T Motivate 2 (EA211002)

Latest update
Getting started
Update & verify software

Latest update

The updates

  • What's new: Security patch level

 

The details

  • Release date: November 2, 2022
  • Android version: 11
  • Security patch level (SPL): November 5, 2022
  • Baseband version: MOLY.LR12A.R3.MP.V166.P16
  • Software version: EA211002_1420
  • File size: 119MB

 

Getting started

  • Make sure you're in the U.S. and on our wireless network.
  • You can download the update via Firmware Over the Air (FOTA).
  • You must connect your device to Wi-Fi® to download the update.
  • Although there should be no impacts to settings or data, we recommend backing up your media files to an SD card, a computer, or using a favorite application before upgrading the software.

Update & verify software

Update software

  1. Make sure your device is fully charged and connected to Wi-Fi.
  2. From the Settings screen, scroll to and select Software Update, then Check for Updates.
  3. Follow the on-screen prompts to download and install the update. 
  4. The device automatically restarts once the new software successfully installs.
 

Verify software update

  1. Swipe down from the Notification bar and select Settings.
  2. Scroll to and select About phone, then Android version.
  3. If the Android and Software versions don’t match the current update details; perform additional updates until they do.
 

Troubleshoot software update

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