Software update for the AT&T Motivate 2 (EA211002)
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Software update for the AT&T Motivate 2 (EA211002)
Latest update
Getting started
Update & verify software
Latest update
The updates
- What's new: Security patch level
The details
- Release date: November 2, 2022
- Android version: 11
- Security patch level (SPL): November 5, 2022
- Baseband version: MOLY.LR12A.R3.MP.V166.P16
- Software version: EA211002_1420
- File size: 119MB
Getting started
- Make sure you're in the U.S. and on our wireless network.
- You can download the update via Firmware Over the Air (FOTA).
- You must connect your device to Wi-Fi® to download the update.
- Although there should be no impacts to settings or data, we recommend backing up your media files to an SD card, a computer, or using a favorite application before upgrading the software.
Update & verify software
Update software
- Make sure your device is fully charged and connected to Wi-Fi.
- From the Settings screen, scroll to and select Software Update, then Check for Updates.
- Follow the on-screen prompts to download and install the update.
- The device automatically restarts once the new software successfully installs.
Verify software update
- Swipe down from the Notification bar and select Settings.
- Scroll to and select About phone, then Android version.
- If the Android and Software versions don’t match the current update details; perform additional updates until they do.
Troubleshoot software update
- Visit Troubleshoot & Resolve to fix software update issues .
- After installing the software update, visit Troubleshoot & Resolve to fix any additional issues with your device or services.