Send & Receive Messages
Which device do you want help with?

Send & Receive Messages

Create and respond to text (SMS), Advanced Messaging, or picture (MMS) messages, add, save, and view received attachments and more.

INSTRUCTIONS & INFO

Prenote info

The first time you access Messages, an Advanced Messaging introductory screen will display. Follow the on-screen prompts. Access the Messaging Settings tutorial to manage settings.

In this tutorial, you will learn how to:
 

• Access messages
• Compose & send a message
• Read & respond to a new message
• Pin a message thread
• Delete a message
 

When a new message is received, the New Messages icon New Message icon will display in the Notification bar.

 
 

Access messages

From the home screen, select the null Messages app.

 
 

Compose & send a message

1. Select the Start chat icon. Select the 'To' field, then enter or select the desired recipient. 

Note: To create a Group Message, select Create group under the 'To' field. Select all desired contacts. When finished, select Next to name and create the group.

Image 1

2. Compose and send a message using the following options as desired:

Note: If Advanced Messaging is turned on and you are messaging another device using the most recent version of Advanced Messaging (2019) from AT&T, you can share files up to 100MB, get read receipts, and see when someone is replying. If Advanced Messaging is turned off you can share files up to 1 MB. To learn more, visit Advanced Messaging.

Image 2


• ENTER RECIPIENT: Select the 'Recipient' field to enter a recipient. Select the Add recipient icon to select a recipient in your Contacts list.
• ENTER MESSAGE: Select the 'Text message' field, then enter the desired message.
• ADD ATTACHMENT: Select the Add icon to attach a GIF, sticker, location, contact, or file. Select the Attach photo icon to attach a photo from the gallery or to take a picture.  
• SEND A MESSAGE: When finished composing a message, select the Send icon to send the message.

 
 

Read & respond to a new message

From the Messaging inbox, select the desired message thread.

Image 3

VIEW/SAVE AN ATTACHMENT: To view an attachment, select the desired attachment. To save an attachment, select and hold the desired attachment > select the  Menu icon > Save. 

Image 4

RESPOND TO A MESSAGE: Select the desired option.

Image 5
 

• REPLY: Enter the desired message in the 'Text message' field, then select the Send icon.
• FORWARD: Select and hold the desired message > menu Menu icon > Forward and follow the prompts to forward a message.

 
 

Pin a message thread

From the Messaging screen, select and hold the desired message thread, then select the Pin icon.

Image 6

 
 

Delete a message

From the desired message thread, select and hold the desired message, then select the delete Delete icon. Select Delete again to confirm.

Image 7

DELETE MESSAGE THREAD: From the Messaging screen, select and hold the desired message thread, then select the delete Delete icon. Select Delete to confirm.

Image 8

 
 

Tips

By default, attachments will be saved to the Messages folder in the Photos app. To view saved attachments, from the home scren, swipe up to access the apps tray > google photos Google Photos app > Library tab > Messages.
 


Did you get the help you needed?