Back up & Restore with a Computer
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Back up & Restore with a Computer

Learn how to back up and restore your device using a computer.
INSTRUCTIONS & INFO

In this tutorial, you will learn how to:
 

• Transfer Media to or from a PC
• Transfer Media to or from a Mac

 

Transfer Media to or from a PC

1. With the device powered on, insert the USB-C end of the USB-C cable into the port on the bottom of the device. Insert the USB end of the USB-C cable into an open port on the computer.

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2. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop down menu > Charging notification > scroll to and select File Transfer or PTP.

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3. Click the File Explorer icon, then click This PC.

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4. Open the newly connected device drive, then navigate to the desired folder.

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5. Drag and drop files to/from the device drive to transfer.

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Transfer Media to or from a Mac

1. You need the Android File Transfer app to facilitate communication between your device and a Mac computer. Download and install the Android File Transfer app.

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2. With the device powered on, insert the USB-C end of the USB-C cable into the port on the device. Then insert the USB end of the USB-C cable into an open port on the computer.
 
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3. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop down menu > Charging notification > scroll to and select File Transfer or PTP.

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4. Once the phone is connected to the computer, the Android File Transfer app will open automatically. Select the desired folder to transfer files to/from.

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5. Drag and drop the desired files to/from the device to transfer.

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