Transfer Photos & Videos
Which device do you want help with?

Transfer Photos & Videos

Learn how to transfer photos and videos to or from your device and a computer.

INSTRUCTIONS & INFO

In this tutorial, you will learn how to:

 

• Transfer media to or from a PC

• Transfer media to or from a Mac

 

 

Transfer media to or from a PC

1. With the device powered on, insert the USB-C end of the USB-C cable into the port on the bottom of the device. Insert the USB end of the USB-C cable into an open port on the computer.

 

Image 1

 

2. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop-down menu > Android System notification > Transferring files / Android Auto or Transferring images.

 

Image 2

 

3. From your PC, click the File Explorer icon then click This PC.

 

Image 3

 

4. Open the newly connected device drive, then navigate to the desired folder.

 

Image 4

 

5. Drag and drop files to/from the device drive to transfer.

 

Image 5


Transfer media to or from a Mac

1. You need the Android File Transfer App to facilitate the communication between the camera and computer. Download and install the Android File Transfer app.

 

Image 6

 

2. With the device powered on, insert the USB-C end of the USB-C cable into the port on the bottom of the device. Insert the USB end of the USB-C cable into an open port on the computer.

 

Image 7

 

3. To place the device into the correct USB mode, swipe down from the Notification bar then select the Android System drop-down menu > Android System notification > Transferring files / Android Auto or Transferring images.

 

Image 8

 

4. Once the phone is connected to the computer, the Android File Transfer app will open automatically. Select the desired folder to transfer files to/from.

 

Image 9

 

5. Drag and drop the desired files to/from the device to transfer.

 

Image 10


Did you get the help you needed?