You can only have one AT&T Air for Business compatible device or accessory per order. If preferred, you can continue shopping with this item instead.

In order for us to help you, please stop by an AT&T retail store or call FirstNet Support at 800.574.7000.

It looks like you already have the maximum number of lines allowed in your plan group. To add more lines, create a new plan group (there’s no additional charge). Or, if you already have new lines in your cart, you can check out now without creating a new plan group.

<div class='mar-b-xxs line-h-md'>We're having a technical issue. Are you an AT&T Business customer?</div><div>If so, we need to empty your cart (don't worry, you can keep shopping afterwards).</div>

<div class='mar-b-xxs line-h-md'>We're having a technical issue. Are you an AT&T Business customer?</div><div>If not, we need to empty your cart (don't worry, you can keep shopping afterwards).</div>

We want to make sure we offer the best deals for you. Are you an AT&T Business customer?

Please call us at <a href='tel:800.331.0500'>800.331.0500</a> so we can help with your order.

It looks like you have something in your cart from AT&T Fiber®, AT&T WirelessSM, AT&T Home Phone, or DIRECTV. To buy with AT&T Prepaid, you’ll need to check out your existing order. Or, you can empty your cart and shop Prepaid products and services.

Looks like you can’t upgrade your device online. Call 888.830.7162 or visit an AT&T store, and we’ll help you get upgraded.

Other places to find your IMEI:<ul><li>Printed on a sticker on your device’s packaging</li><li>Under your device’s battery</li><li>On the inside of the device’s SIM card slot</li><li>On the back of your device</li></ul>

Navigate to your phone’s Settings. If present in Settings, tap System (some devices may skip this step).

Open Settings

Scroll to the bottom of Settings and tap About phone.

Tap About phone

Locate your IMEI or EID number. Press and hold the number to copy it. If there are two IMEI numbers listed, you can use either one. When you close this window, you can press and hold within the Enter your IMEI number field, and then select Paste.

Press and hold number

Other places to find your IMEI:<ul><li>Printed on a sticker on your phone's packaging</li><li>Under your phone’s battery</li><li>On the inside of the phone’s SIM card slot</li><li>On the back of your phone</li></ul>

Navigate to your phone’s Settings.

From Settings, tap General.

Tap General

Tap About

Navigate to your tablet’s Settings. If present, tap System (some devices may skip this step).

Scroll to the bottom of Settings and tap About tablet.

Tap About tablet

Some Android tablets have an IMEI information option on the Status screen—tap this to see your IMEI if it is not immediately displayed.

Tap Status

If there are two IMEI numbers listed, you can use either one. Press and hold the number to copy it. When you close this window, you can press and hold within the Enter your IMEI number field, and then select Paste.

Other places to find your IMEI:<ul><li>Printed on a sticker on your tablet's packaging</li><li>Under your tablet’s battery</li><li>On the inside of the tablet’s SIM card slot</li><li>On the back of your tablet</li></ul>

Navigate to your tablet’s Settings.

Other places to find your IMEI:<ul><li>On a sticker on your watch’s packaging</li><li>On the inside of the watch’s SIM card slot</li><li>On the back of your watch</li></ul>

Navigate to your watch’s Settings.

Tap Settings

Tap System

Tap About

Locate IMEI

Other places to find your IMEI:<ul><li>On a sticker on your watch's packaging</li><li>Under your watch’s battery</li><li>On the inside of the watch’s SIM card slot</li><li>On the back of your watch</li></ul>

Navigate to your watch’s Settings.

On the next screen, tap About, then scroll down locate the IMEI number.

Open the Apple Watch app on your iPhone. Tap General, then tap About. Press and hold the IMEI number to copy.

Or, from your iPhone…

<div>Wireless Account Lock is turned on. To place an order, first use the myAT&T app to turn it off.Heads up: You may see this message even after your account is unlocked—don’t worry, you can continue with your purchase.</div>

This device has been reported to AT&T as lost or stolen and can’t be activated online. Call us at 800.331.0500 for more information.

It looks like this device is locked by another carrier. You will need to contact your current carrier to unlock.

Your device is not compatible with the AT&T network.

To add a device on FirstNet, you can check another device's IMEI or shop for a new FirstNet-compatible device

This device has been reported to AT&amp;T as lost or stolen and can’t be activated online. Please call FirstNet Support at 800.574.7000.

To add a device on FirstNet, please check another device’s IMEI. Or, you can add another device on the AT&T network instead.

This device is not compatible with the AT&T network. You can try entering the IMEI for a different device.

This device has been reported to AT&T as lost or stolen and can’t be activated online. Call us at 800.901.9878 for more information.

This device has an overdue bill associated with it. That bill must first be paid to bring this device to AT&T.

Identify your device

Let’s identify your device