Question 1

What are the benefits of AT&T Prepaid®?

Accepted Answer

With AT&T Prepaid wireless service for your cell phone, you get no annual contract, no credit check, easy activation, great plans, and cell phone choices to fit your needs.

Question 2

Can I try AT&T Wireless for free in my area?

Accepted Answer

Yes, you can try AT&T Wireless for free. There’s no credit card, no charges, and no commitments required to get started.

Learn more about how you can try AT&T Wireless free for 30 days in your area

Question 3

How do I add a line to my AT&T Prepaid® account?

Accepted Answer

Want to add friends and family to your account? Follow these simple steps or visit an AT&T store.

Purchase an AT&T Prepaid plan with the option to buy a new phone. Activate your device by inserting the SIM and turning on the phone.
Account owner signs into their prepaid account
Selects "Add a Line" within their account
Follows the prompts to invite member lines
Submits payment for all lines within their account

Question 4

How to activate my prepaid phone?

Accepted Answer

If you’re bringing your own phone (BYOD), use our AT&T Prepaid Online Activation page to get started. For AT&T Prepaid phones purchased from att.com and have a physical SIM, it’s as easy as turning on your new phone. The SIM is already installed and ready to go. Phones with an eSIM can be activated by following the device specific instructions on our eSIM Get Started guide.

Question 5

Can I switch to AT&T Prepaid?

Accepted Answer

Yes, you can switch your wireless phone to an AT&T Prepaid plan. You will need to get an AT&T Prepaid SIM card or eSIM activation kit and open a new AT&T Prepaid account.

Question 6

How do I lease-to-own a phone with Progressive Leasing?

Accepted Answer

Choose the phone(s) you want. During checkout, you’ll have the opportunity to select the Progressive lease-to-own payment option. Once approved, you’ll be able to use a virtual payment card, provided by Progressive Leasing, to purchase your phone online.

Note that the minimum lease amount is $199.99 after discounts and promotions. A leasing cost will be added to the retail price for phones and accessories.

Learn more about Lease-to-Own

Question 7

How do I access my AT&T Prepaid account?

Accepted Answer

You can access and manage your AT&T Prepaid account by logging into your AT&T Prepaid account.

Your AT&T Prepaid account allows you to see your data usage, change your plan, check your balance, enroll & set up AutoPay.

Question 8

Do you need a SIM card for AT&T Prepaid?

Accepted Answer

Yes, to connect to the AT&T network you will need a SIM card or a kit to set up eSIM on your phone. You can get an AT&T Prepaid SIM card kit or eSIM activation kit from the AT&T online store.

Question 9

How do I add more data to my phone plan if I need it?

Accepted Answer

Data Add-Ons are available for purchase, $10 for 1GB or $20 for 3GB. To buy a Data Add-On, call 800.901.9878, dial 611 from your mobile phone, or sign in to your AT&T Prepaid account.

Question 10

What is AT&T GoPhone?

Accepted Answer

AT&T GoPhone is now AT&T Prepaid.

AT&T Prepaid still offers great savings on pay as you go phone service as well as 5G access and plans for every need.

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