Become an AT&T Authorized Dealer

Q. "Will I own a franchise?"

A. No. AT&T does not offer a franchise program.

Q. How many employees will I be required to hire?

A. It is the business owners' responsibility to determine staffing levels. The expectation is that you hire enough people to be sufficiently staffed to meet customer needs and provide an extraordinary customer experience.

Q. Do I get to pick the retail store location?

A. Authorized Retailers may pick their retail locations within geographic areas in which AT&T seeks retail expansion.

*Subject to review based on needs of the business

Q. Can I use my existing retail locations if I already operate a business?

A. Authorized Retailers are not allowed to sell other lines of business. If you’re approved, you may be able to use your existing real estate.

Q. Will any employees at my locations be AT&T employees?

A. No. All employees hired by you will be your employees and are not AT&T employees. Meaning, they will not be eligible for any AT&T employee benefits. You will be responsible for maintaining separate human resource practices, including training and policies which govern conduct and performance standards of your employees.

Q. I am not a retailer, but I have question regarding AT&T.