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Frequently asked questions?
The right type of internet connection depends on your broadband needs. Internet speed and bandwidth requirements typically depend on the number of connected devices on your home network and your intended internet activities.
If you want to quickly download large files, stream video in 4k resolution or make video calls, those activities will have a greater requirement for high-speed internet than if you’re using your internet connection to check e-mails – especially with multiple users in a household.
The internet service available to you will depend on where you live. Not all speeds available in all areas. You can check availability at your address.
Price may also be a consideration when looking for the best internet provider. For customers looking for affordable internet plans, AT&T has plenty of options.
When you shop online, you’ll enter your address to see what prices and offers are available at your address. All AT&T Fiber plans come with no annual contract and equipment fees included. Pricing for AT&T Fiber plans is straightforward, meaning there is no price increase at 12 months and no equipment fees.
You can check which AT&T Internet service is available at your address.
For Fiber availability, the AT&T Fiber coverage map displays metros where AT&T Fiber is available for home internet.
AT&T offers a wide range of internet services including AT&T Fiber, AT&T Internet, and our fixed-wireless service AT&T Internet AirSM, depending on your location.
Many customers are looking for reliable yet affordable internet service. To shop for the best deals, you’ll need to enter your address and see what offers and speeds are available.
Check out our best current offers for AT&T Internet and AT&T Fiber.
If you’re new to AT&T, you can save 20% each month. on your AT&T Fiber service, where available, when you add an eligible AT&T unlimited wireless plan.*
Already have AT&T wireless service? Add AT&T Fiber service and savings of 20% per month on your fiber bill!
If you have AT&T Fiber and add wireless service, you could get 20% off your unlimited wireless plan each month.
AT&T Wireless: AT&T may temporarily slow data speeds if the network is busy.
*20% discounts applied within 3 bills. Limited availability in select areas.
If you are a current AT&T Internet customer and want a faster Internet plan, you can check to see if you are eligible to upgrade to a faster plan here. You will be prompted to log in to your existing myAT&T account to modify your service. If a faster Internet plan is available at your address, you can follow the prompts to upgrade your Internet plan online.
Where available, you might consider upgrading to an AT&T Fiber plan. Fiber optic internet delivers faster speeds than traditional copper internet. In fact, AT&T Fiber with 5 GIG speeds delivers the fastest residential internet of any major internet service provider in select areas.1 The cost of upgrading to an AT&T Fiber plan will vary depending on the plan you choose.
1Fastest among major internet service providers, based on 5Gbps offering. Internet speed claims represent maximum wired network service capability speeds and recommended setup. Actual customer speeds are not guaranteed. Single device wired speed maximum 4.7Gbps. For more information go to www.att.com/speed101
When considering what a good broadband speed is for your household, you may want to evaluate the amount of bandwidth you will require. The suggested bandwidth for a household depends on the number of users, number of devices, and types of activities for which you will use internet service.
Some internet activities perform better with higher speed services. Examples might include transferring large data files or streaming high-definition video.
Other applications do not require fast internet speeds to complete. Examples might include sending short e-mails without attachments or basic web browsing.
The FCC recommends having an internet connection starting at greater than 25 Mbps for users with more than one device running multiple high-demand applications like streaming HD video or multiparty video conferencing.
You can check out the speed of your current internet service by running at internet speed test.
For more information about the broadband speeds of our internet plans, please check out our guide to understanding internet speed. Once you have an idea for the internet speed you need, you can check which AT&T Internet service is available at your address.
When looking to increase your home internet speed, you may consider choosing a higher speed internet service or optimizing your home network.
Even with the highest internet speed available, an underpowered or outdated Wi-Fi device can potentially limit performance. That's why AT&T provides modems and routers that can properly handle our high-speed internet plans.
If you are getting diminished speeds when outside of the optimal range of your router, you may consider Wi-Fi extenders to increase the effective area of your home Wi-Fi network.
For more information on optimizing your home network, you can reference this step-by-step guide on how to speed up your home internet.
If you are interested in upgrading to a faster internet plan, you can check which AT&T internet plans are available in your location.
AT&T no longer offers DSL service, but faster high-speed internet may be available in your area. Check availability here.
You can reach us in a few ways. Whether you want to call, chat online or read our forums, we’re always happy to help. Learn more about how to connect with us.
If you have AT&T Fiber, you already have access to AT&T ActiveArmorSM security features.
AT&T ActiveArmor internet security is 24/7 proactive security for AT&T Fiber customers that helps stop threats before they get to you.1 Your security is our top priority, which is why all AT&T Fiber plans include standard features with AT&T ActiveArmor at no extra charge.
You can access and manage your AT&T ActiveArmor internet security features with the AT&T Smart Home Manager app. You also have the option to unlock advanced privacy and protection features for $7/mo. (plus taxes) through the Smart Home Manager app.2
With the combined protection of standard and advanced ActiveArmor security features, you can better protect your personal data. In addition to encrypted VPN service, enhanced browser security, and threat monitoring, you’ll also receive alerts for at-risk devices, at-risk passwords, and leaks of personal information.3
Learn how to take advantage of included security tools and about advanced security features.
1 Available to AT&T Fiber customers. Guards against known threats only. Compatible gateway and Smart Home Manager app required. Security features must be enabled.
2 Available to AT&T Fiber customers. Requires latest gateway (BGW320). Security features must be enabled. May not protect against user-authorized access to home network and detect all compromises of leaks of your personal data.
3 May not detect all compromises or leaks of your personal data.