AT&T

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Repair or replace your device as soon as the same day if it&rsquo;s ever cracked, dropped, or broken.

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Repair or replace your device as soon as the same day if it&rsquo;s ever lost or stolen.

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Repair or replace your device as soon as the same day if it gets wet.

You may be eligible for same-day delivery and set up if you complete your claim before 4 p.m. local time.

If you have an active AT&amp;T postpaid plan, phones and tablets like the iPhone 17 Pro and Apple iPad (A16) 2025 are covered by AT&amp;T Protect Advantage. To see if your device is covered and what it costs, go to <a href="http://phoneclaim.com/att" rel="noreferrer noopener" target="_blank">phoneclaim.com/att</a>.

In general, eligible devices will have the following coverage:&nbsp;

Phones: Includes wireless device, battery, and, if part of the covered loss, standard battery charger, and SIM.

Wireless home phones: Coverage includes the device, power cord, backup battery, phone cable, and SIM card.

Connected Laptops - includes laptop and standard battery and, if part of the covered loss, standard battery charger.

Tablets: Coverage covers the tablet device, battery, charger, and SIM card (unless it&#39;s Wi-Fi only).

Watches: Coverage includes device, battery, charger, and SIM. (Only watches with their own wireless number and SIM can be covered.)

AT&amp;T Protect Advantage Multi-Device covers mobile devices that are connected to the AT&amp;T wireless network and non-connected devices such as Wi-Fi&reg; tablets. It also covers laptops that are connected to the AT&amp;T network. Once you select a primary device (a device connected to the AT&amp;T wireless network with a postpaid monthly voice or data plan), you&rsquo;ll be able to add three additional devices which may be either connected or non-connected. These additional three devices can be added at any time after your AT&amp;T Protect Advantage Multi-Device enrollment.

AT&amp;T Protect Advantage is AT&amp;T&rsquo;s protection program for cell phones, tablets, and smartwatches&mdash;provided in partnership with Asurion. It&rsquo;s sometimes referred to as &ldquo;phone insurance&rdquo;, but it&rsquo;s so much more. You can choose to protect one device with Protect Advantage, or up to four devices with Protect Advantage Multi-Device.

Each Protect Advantage plan includes an unlimited number of claims,1 $0 unlimited screen and back glass repairs,2 same-day replacement and setup,3 unlimited battery replacements,4 quality fixes at 700+ uBreakiFix&reg; by Asurion stores, and AT&amp;T ProTech expert support. Just remember, you can sign up for Protect Advantage only during an open enrollment period (or within 30 days of purchasing your device).

Keep in mind&mdash;if you choose not to enroll in Protect Advantage, you won&rsquo;t have any coverage if your device is accidentally damaged, lost, or stolen.

Read more about all the <a href="/wireless/phone-insurance-guide/" rel="noreferrer noopener" target="_self">benefits of insurance</a>.

AT&amp;T Protect Advantage is more than just insurance. It provides protection against lost or stolen devices, accidental damage from handling (ADH) physical (excluding ADH) or liquid damage, and out-of-warranty malfunctions. 
 
We also offer unlimited screen repair on eligible devices in select areas.&nbsp;<a aria-label="Learn more and find out if your device is eligible for screen repair:" href="https://www.phoneclaim.com/att/" rel="noopener" tabindex="0" target="_blank">Learn more and find out if your device is eligible for screen repair:</a>

There may be deductibles or service fees depending on your device, claim type, and the type of Protect Advantage plan you select. You&rsquo;ll need your device&rsquo;s make or model, mobile number, and ZIP Code to get started.

<a href="https://www.asurion.com/claims/att/" target="_blank">View the current deductible amount for your device</a>

ProTech support is available to AT&amp;T Protect Advantage plan subscribers and offers access to expert technical support for your covered devices. 
 
Customers can call ProTech support at 888.562.8662 Monday - Friday, 8am - 12am ET; and Saturday - Sunday, 10am - 10pm ET. Or <a href="http://my.asurion.com/" target="_blank">login</a> to their Protect Advantage account.

Protect Advantage is $16, $19, or $25 per month per mobile number enrolled, depending on device tier. Protect Advantage Multi-Device is $50 per month and covers up to four eligible devices. Devices may move to a different tier during your enrollment. Tier changes will be updated online and available at <a href="https://www.phoneclaim.com/att%22%20/t%20%22_blank" rel="noreferrer noopener" target="_blank">phoneclaim.com/att</a>.

Screen repair is unlimited and does not count towards your aggregate claim limit. The service also covers more than just cracked screens. It covers other types of damage to screens like flickering, black screen etc. Note: Legacy plans (enrolled prior to 2/24/2022) do not include unlimited screen repair and count towards your claim limit.

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Phone Insurance & Device Protection – Unlimited Claims | AT&T

Accidents happen.
Repair or replace your device fast.

Coverage for what you don't see coming

No more missing phones

Ready for spills, splashes, and surprises

Each Protect Advantage plan includes

Protect Advantage Multi-Device

Phone Insurance & Device Protection – Unlimited Claims | AT&T

Accidents happen.Repair or replace your device fast.

Coverage for what you don't see coming

Each Protect Advantage plan includes

Protect Advantage Multi-Device

Accidents happen.
Repair or replace your device fast.