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AT&T Prepaid support
Get help with your AT&T Prepaid wireless phone, plan, or voicemail. Learn how to fix common issues or contact us.
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Top solutions
My device
Get voicemail setup info
Troubleshoot wireless calls
Get device help
Plans & services
Learn how to view, change, or manage your wireless service.
Choose or change your plan
Talk or text internationally
Payments
You can pay online, use an AT&T Prepaid card, or set up AutoPay.
Pay your AT&T Prepaid amount due
Manage AutoPay for AT&T Prepaid
Hot topics
Learn more about what’s going on right now
Latest AT&T Prepaid phone deals
Support video library
Explore videos to help with your account, service, or device.
Go to video library
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Helpful info
Activation & setup
Activation & setup
Account & Usage
Account & Usage
Security & device help
Security & device help
International info
International info
Troubleshoot service
Troubleshoot service
Activate
Ready to join the AT&T network?
Activate your service
Bring your own phone or tablet
Add a line
Setup
Have a new device? Find out how to:
Set up voicemail
Create an AT&T Prepaid hotspot
Transfer contacts between devices
Account access & passwords
Get info on how to manage your account or change your password.
Learn how to manage your account
Change or reset your password
Get a new AT&T Prepaid number
Plans & usage
Get details on Multi-Line plans and how to check usage.
AT&T Prepaid Multi-Line FAQ
Check AT&T Prepaid usage
Add-on info
Get and pay for your AT&T Prepaid add-ons.
Learn how to get or change add-ons
Set up or cancel Auto-Renew for add-ons
Device security
Get details on our mobile security app and find out about common scams.
Learn about AT&T ActiveArmor mobile security
Get info on SMiShing and other text scams
Find out about phishing and fake websites
AT&T Device Help app
Use the Device Help app to keep your device running smoothly.
Learn about Device Help for Apple
Learn about Device Help for Android
Device use when traveling
Learn how to use your AT&T Prepaid device when you’re abroad.
Call & text internationally
Call or text in Canada & Mexico
Help when abroad
Explore service and device help for while you’re away from home.
Use AT&T Prepaid outside the US
Access AT&T Prepaid voicemail while traveling
Calling issues
Having trouble making or receiving calls?
Check for outages
Get help with dropped calls
Troubleshoot wireless call issues
Text & data
Get help with internet, text, and email issues.
Fix your device’s internet
Get help with text messages
Troubleshoot mobile email
Help & tips
Get help with top issues.
Reset your voicemail password
Troubleshoot calling issues
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Browse topics
Activation, setup, transfer & unlock
Apps, features & voicemail
International
Network & hotspots
Plans & device protection
Upgrades, orders & installment plans
Ready, set, go! Activate your device, set it up on our network, and transfer your contacts and info.
Activate
Setup
Transfer
Unlock
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Contact us
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75421
to chat with us
Mon – Sat: 9 a.m. - 11 p.m. ET
Sun: 10 a.m. - 11 p.m. ET
Give us a call
Bill & account
611
611
from AT&T mobile phone
800.901.9878
800.901.9878
Mon - Sat: 9 a.m. - 9 p.m. ET
Support for travel abroad
+1.408.962.1025
+1.408.962.1025
Available 24/7
FREE from mobile phone
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Get AT&T Prepaid support
Find help for your AT&T Prepaid plan, international plan, or parental controls. Explore AT&T Prepaid add-ons, apps, and more. Get details on mobile hotspots. Find AT&T Prepaid customer service info.