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Get a PIN to transfer your wireless number

Want to move your wireless number to another service provider? Learn how to request a Number Transfer PIN from AT&T.

About Number Transfer PINs

In most cases, you’ll need a Number Transfer PIN (and required account info) to transfer your number from AT&T to another service provider. This helps protect you from number transfers you did not authorize.

Please remember:

  • Your device must be eligible to unlock before you request a Number Transfer PIN or sign up with a new provider.
  • Using your device with your new service provider? Make sure your device is eligible to unlock and  request the Number Transfer PIN before signing up with them.
  • Don’t disconnect your AT&T service before asking a new service provider to transfer your number. If you disconnect your AT&T number, you’ll have to reactivate it before your request can be completed. 

FYI: If you have Wireless Account Lock turned on, you won’t be able to transfer your number. Learn how to turn off Wireless Account Lock

Get a Number Transfer PIN

Request your Number Transfer PIN close to the time you’ll submit the transfer request to the new provider. You can use a single Number Transfer PIN for all numbers that are on the same account. The Number Transfer PIN will expire four days after you request it. If you need a new one, you can ask for another by following the same steps.

AT&T Wireless

Online with myAT&T

  1. Go to People & permissions in your myAT&T profile. Sign in, if asked.
  2. Select Wireless.
  3. Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.

From your AT&T mobile device

Call *PORT. Follow the prompts to get your Number Transfer PIN sent to you via text. You’ll need your account passcode to generate the Number Transfer PIN when calling *PORT.

From the myAT&T app

  1. Sign into the myAT&T app.
  2. Choose More and then Manage profile.
  3. Select People & permissions.  
    If you don’t see People & permissions, you may have to sign in to myAT&T from a browser
  4. Scroll to Transfer phone number and select Request a new PIN. Your Number Transfer PIN will display on the screen.

AT&T Business Wireless

Only the primary user on a business account can request a Number Transfer PIN. If you’re the primary user on the account, follow the Online with myAT&T steps or contact us at 800.331.0500 and request a Number Transfer PIN. A rep will generate a PIN and have it emailed it to you.

Heads up: Business Wireless customers can’t use the AT&T mobile device or myAT&T app methods to create a Number Transfer PIN.

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Last updated: February 20, 2025

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