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Stop unwanted calls with AT&T Phone Call Protect

Block fraudulent calls, get spam call alerts, and filter your calls using AT&T Phone Call Protect.

How do I start using AT&T Phone Call Protect?
  1. Go to your myAT&T account overview.
  2. Select Manage home phone on the My home phone card.
  3. Choose Manage phone features in Phone features.
  4. Select the account and then Continue.
  5. Scroll to Call Filtering and select Call Protect.
  6. Follow the prompts to turn on Call Protect.

Want to check your call logs? Select Manage Call Protect.

Call Protect features

Here's what you get with Call Protect1:

  • Call validation: Calls that display a [V] on your caller ID indicate that we’ve confirmed that the call is from the phone registered to that number. (Remember to still be cautious when answering a call from an unknown number.)
  • Automatic fraud blocking: Potential fraud calls give the caller a busy signal, and the call won’t go through. You can turn Automatic fraud-blocking on or off.
  • Call blocking: If you have a specific number you want to block, press *61 after the unwanted call to block that number.
  • Call log: You can see detailed call log info.
  • Suspected spam call warning: Your caller ID will display Suspected Spam and a spam type (Political, Nonprofit, Telemarketer, Survey, or Robocaller).

Call log features

  • Call history: View a complete history of your calls for the last 60 days. Numbers are categorized by status: incoming, flagged, or auto blocked.
  • Caller status: Select a number from the call log to see a caller's status.
  • Report call: If a suspicious or unwanted call wasn't blocked, use Report call to have it checked out. (We can't guarantee that a reported number will be blocked. Also, it doesn't obligate us, or any third parties, to investigate or report the investigation results to you.)
  • Call block: If a call was blocked in error, you can unblock the number instantly.

Quick tip: Want to delete your call log? Find the option under Settings.

See all important details

Last updated: December 9, 2024

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