AT&T commits to using Universal Design principles in the design and development of new and redesigned physical and digital environments. We do so consistent with applicable laws, such as Sections 255 and 713 of the Telecommunications Act of 1996, the Communications and Video Accessibility Act (CVAA), Section 508 of the Rehabilitation Act, and the Americans with Disabilities Act (ADA).
We believe that Universal Design:
- Is a concept and a process resulting in greater inclusion for physical and digital environments across the world.
- Drives innovation that meets the diverse needs of our customers and employees.
- Creates a range of accessible products and services that increase our ability to serve clients in the business, education, and government sectors.
- Meets our diversity and corporate social responsibility goals.
- Helps achieve independence and full participation in society for more than a billion people worldwide who are aging and/or living with disabilities.
Based on this commitment, we will also:
- Identify appropriate accessibility solutions as early as feasible in the design lifecycle.
- Use current industry standards and guidelines, such as the Web Content Accessibility Guidelines (WCAG), hearing aid compatibility, and others that promote accessibility, usability, compatibility, and interoperability.
- Advocate for industry standards that embrace Universal Design principles.
- Encourage suppliers to develop accessible products and services and include contract language about accessibility, as needed.
- Engage with groups and individuals from the aging and disability communities to ensure we are addressing their needs.