AT&T INTERNET Fee Schedule (Consumer)
This AT&T Internet Fee Schedule (Consumer) (the “Fee Schedule”) sets out certain additional fees and charges (either monthly recurring fees and charges or transactional fees charged based on a request or transaction, each generically an “AT&T Fee”) applicable to AT&T Fiber, AT&T Internet, AT&T Internet Air, AT&T Fixed Wireless Internet, and/or AT&T DSL services (each, generically, a “Home Internet Service”), as identified in the table below, which Home Internet Services are subject to the AT&T Consumer Services Agreement available at https://www.att.com/legal/terms.consumerServiceAgreement.html. Unless otherwise specified, these Fees are in addition to any monthly recurring charge due for your Internet Service plan.
This Fee Schedule is part of the AT&T Consumer Services Agreement. Terms not otherwise defined herein are defined in the AT&T Consumer Services Agreement.
The AT&T Fees are listed below in Section I (Monthly Recurring Fees) and Section II (Transactional Fees). This is not an exhaustive list; there may be additional fees or charges that potentially apply to your Internet Service. AT&T reserves the right to change the AT&T Fees, increase or decrease the AT&T Fees, or impose additional fees as permitted by the AT&T Consumer Services Agreement by publishing an update to this Fee Schedule to www.att.com/ConsumerInternetFees.
The AT&T Fees listed below do not include applicable taxes, which may vary by location. Please note that AT&T Dial Up services have been discontinued. If you have any questions, please call 800.288.2020.
The following fees are effective as of March 14, 2023
I. MONTHLY RECURRING SERVICE FEES AND CHARGESThe AT&T Fees listed in this section will be applied monthly and are in addition to the monthly recurring charge for your Home Internet Service plan. |
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|---|---|---|---|---|---|
| Fee | AT&T DSL | AT&T Fiber / AT&T Internet |
AT&T Internet Air | AT&T Fixed Wireless | Description / When You Pay / Notes |
| Equipment Fee | N/A | N/A* | N/A* | N/A | *Monthly recurring fee for a Wi-Fi Gateway when not already included in monthly service plan price. Home Internet Service Plans currently offered for sale do not carry an Equipment Fee. Certain older AT&T Internet and/or AT&T Fiber plans may carry a monthly Equipment Fee of $2, $4, $7 or $10, depending on the plan and date of purchase, which fee is in addition to the monthly recurring charge for the plan itself. This fee is not a tax or surcharge which the government requires AT&T to collect from its customers |
| State Cost Recovery Charge | Varies See your monthly bill for location-specific information |
Monthly charges collected by AT&T from its customers to recover costs AT&T pays in taxes and required payments levied by state governments. These charges are not taxes or surcharges which the government requires AT&T to collect from its customers | |||
II. AT&T TRANSACTIONAL FEESThe AT&T Fees listed in this section include Fees that will appear for specific requests or transactions related to your Home Internet Service or account. These Fees are in addition to any monthly recurring Fees. |
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|---|---|---|---|---|---|
| Fee | AT&T DSL | AT&T Fiber / AT&T Internet |
AT&T Internet Air | AT&T Fixed Wireless | Description / When You Pay / Notes |
| Fees Related to the Cancellation of Internet Service | |||||
| Early Termination Fee (ETF) | N/A** | N/A** | N/A** | N/A** | ** Home Internet Service Plans currently offered for sale do not carry Service Term Commitments and are not subject to an ETF. If you agree to purchase a Service Plan that is subject to a Service Term Commitment and an ETF and you terminate the applicable service prior to completing the agreed upon Service Term Commitment, you may be charged an ETF of up to $180. Unless otherwise specified, ETFs are pro-rated by the number of months completed. |
| Non-Return Equipment Fee | N/A | $150 | $200 | $150 | If you fail to return the AT&T Home Wi-Fi Gateway or the AT&T All-Fi Hub after canceling your Internet Service. |
| N/A | $65 per device | $65 per device | $65 per device | If you fail to return an AT&T provided Wi-Fi Extender after terminating the Extended Wi-Fi Coverage Service. | |
| Fees Related to the Installation or Repair of Internet Service | |||||
| Internet Activation Fee | $49 | N/A | N/A | N/A | A one-time fee when you activate service. This fee may be waived if you pay a Technician Installation Fee. |
| Self-Install Assistance Fee | $99 | $99 | $99 | N/A | An additional fee if you don’t select technician assisted installation but then require technician assistance to complete the installation. Additional fees or costs may apply if you request additional services during installation. |
| Technician Installation Fee | $149 | $99 | $99 | $99 | A one-time fee if you request / require a technician assisted installation. Additional fees or costs may apply if you request additional services during installation. |
| Service Repair Dispatch Fee | $99 | $99 | $99 | $99 | This fee applies whenever we have to dispatch a truck to repair your service. |
| Dispatch on Demand Fee | $149 | $99 | $99 | $99 | The Dispatch on Demand fee applies whenever you refuse to assist in troubleshooting a service issue. |
| Fees Related to Billing or Payment Transactions | |||||
| Bill Reprint Fee | Up to $5 per Bill | Per transaction fee if you request a paper bill reprint. | |||
| Late Payment Fee | Up to $9.75 | Up to $9.99 | Up to $9.99 | Up to $7.75 | Per transaction fee if you don’t pay your bill by the due date. Applied on a per payment basis. |
| NSF / Returned Check Fee | Up to $30 per Check | Also called Nonsufficient Funds Fee or Returned Payment Fee. Per transaction fee if you make a payment by check or other method that is declined. | |||
| Payment Convenience Fee | Up to $5 per Bill / Payment | Per transaction fee if you make your payment with the assistance of an Authorized Retail Agent, Customer Service or Collections Representative. | |||
| Restoral Fee | Up to $35 per Service / Restoral | A fee payable when you restore your service after it is placed in a minimum service state or suspended for non-payment. | |||
| DSL Modem / Wireless Gateway Fees | |||||
| DSL Modem / Wireless Gateway | * There is a one-time cost of purchasing a Modem or Wireless Gateway for use with AT&T DSL service. If you wish to purchase a DSL Modem or Wireless Gateway from AT&T, please contact us for pricing information. You may also have the option to purchase your own Equipment. | ||||
| Shipping & Handling Fee | There is a $12.95 fee if we ship DSL equipment to you. | ||||
| Expedited Shipping Fee | There is a $22.95 fee if you request expedited delivery of DSL equipment. | ||||
Pricing, fees and features are subject to change at any time without notice.